1. General Information
At Abhedyas Dermacare & Multispeciality Clinic, we are committed to delivering high-quality skincare products to your doorstep in a timely manner. Please review our shipping policy carefully before placing your order.
2. Order Processing Time
•All orders are processed within 1 business days (excluding weekends and public holidays).
•Once your order is processed, you will receive a confirmation email with tracking details.
•Orders cannot be modified or cancelled after they have been placed.
3. Shipping Methods & Delivery Time
We offer the following shipping options:
•Standard Shipping: Estimated delivery within 3 to 5 business days.
•Express Shipping: Estimated delivery within 1 to 2 business days.
Delivery times may vary based on your location, shipping carrier delays, or unforeseen circumstances.
4. Shipping Charges
•Shipping costs are calculated at checkout based on your location and selected shipping method.
•Free shipping is available for orders above Rs. 3000.
5. International Shipping
•We currently do not offer international shipping.
•Customers are responsible for any customs duties, taxes, or import fees imposed by their country.
6. No Return, No Exchange Policy
•Due to the nature of our skincare products, we do not accept returns or exchanges once an order has been delivered.
•Please ensure you review your order carefully before checkout.
•If you receive a damaged or incorrect item, please contact us within 1 day of delivery with photographic evidence, and we will assist you accordingly.
7. Order Tracking
•Once your order has shipped, you will receive a tracking number via email.
•You can track your package on our website or through the carrier’s tracking system.
8. Lost, Stolen, or Delayed Shipments
•We are not responsible for lost, stolen, or delayed packages once they have been handed over to the shipping carrier.
•If your package is marked as delivered but not received, please check with neighbours or contact the carrier.
9. Contact Us
For any shipping-related inquiries, reach out to us at:
Email: abhedyasdermacare@gmail.com
Phone: 8529110211
Address: Opp. UCO Bank, RTDC Road, Lal Bagh, Nathdwara